Refund & Cancellation Policy
💸 Refund & Cancellation Policy
We want you to be fully satisfied with your purchase. Please read this policy carefully to understand your rights and responsibilities regarding refunds and cancellations.
1. Digital Product Refunds (Plugins)
Because our plugins are digital and downloadable, we generally do not offer refunds after purchase. However, we may consider a refund in the following cases:
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You are unable to install or activate the plugin, and we are unable to resolve the issue within 5 business days.
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The plugin does not perform as described, and we are unable to fix the problem.
Refund requests must be made within 7 days of purchase.
Note: We do not offer refunds for:
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Incompatibility with third-party themes or plugins
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Feature expectations not documented on our product page
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Accidental purchases or lack of technical knowledge
2. Service Cancellations (Customization / Setup)
If you request a service and choose to cancel before work has started, you may receive a full or partial refund. Once the service has begun, refunds are issued at our discretion based on how much work has been completed.
3. Domain & Hosting Sales
Domain names and hosting plans are non-refundable once registered or activated, as they are tied to third-party providers.
4. How to Request a Refund or Cancellation
To request a refund or cancel a service:
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Email us at info@morewptools.com
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Include your order number, plugin/service name, and a detailed explanation of your request
5. Chargebacks
Please contact us before initiating a chargeback. We are committed to resolving issues quickly and fairly.